One Time Password – Self Service Portal
- OTP (on time password) token based authentication over the SMS or E-Mail.
- User can search his ID by Employee Code or Login ID and system will show masked information of personal E-Mail/ Mobile Number on the web page
- On getting his details retrieved, user can get OTP on his registered mobile in CRM database or AD
- OTP can also be requested on personal E-Mail ID of any employee as per CRM records
- OTP sent to User’s mobile or E-Mail is stored in encrypted format in SQL Database
- This password (OTP) will be valid for 30 minutes and valid only once
- Email alert is triggered to end user mailbox for each OTP request
- User can perform change password/Unlock Account using OTP.
- This web site is Published over the Internet on HTTPS using 128 bit Verisign SSL certificate
- Information regarding personal E-Mail / Mobile would remain masked like any other banking site
- Personal E-Mail ID and Mobile Numbers are picked from CRM/AD database and no manual request will be entertained to register any new number
- The web page is integrated with captcha images for better security control
Benefits
- Better User productivity and efficiency
- Instant Self Service OTP which is valid for 30 minutes only
- 128-bit Encryption for higher security and Captcha Image Security for dual security
- Reduced calls/tickets for IT
- Newer and changing technology adoption for Identity Verification
